Shipping policy

Shipping Policy

At Signature Steels, we believe that quality cannot be rushed. Every item we create is made to order with meticulous care and attention to detail.

Our "Made to Order" Philosophy

To ensure you receive a high-quality, architectural-grade product at the best possible price, we do not maintain a warehouse of pre-made inventory. Instead, our artisans begin the crafting and finishing process the moment your order is placed. This bespoke approach guarantees that your piece is handled with the focus it deserves before it ever reaches your doorstep.

Arrival Timeframes

• Processing & Crafting: Please allow 1–5 business days for us to meticulously forge, finish, and inspect your order. Once this stage is complete, we will provide you with a dedicated tracking number.
  
  
• Delivery: After your order has been dispatched, delivery typically takes 3-7 business days. Please note that shipping times may vary slightly depending on your specific location and local courier schedules.

We appreciate your patience as we craft your heirloom. We are committed to delivering a product you’ll love and be proud to display.

Delivery Locations

Currently, we offer shipping within the United Kingdom and Europe.

While we are rooted in the local landscape, we are actively exploring international shipping options to bring our silhouettes to estates worldwide in the near future.

Shipping Charges

• United Kingdom: Shipping is inclusive for all domestic orders.
  
  
• International & Europe: Shipping is calculated at checkout based on your specific location.

Support

If you have any questions regarding the status of your order or our shipping process, our customer support team is here to assist you.

Email: customerservice@signaturesteels.store